Dial a ride

The Facts about ESACT

ESACT is a registered charity in the East Cambs Area which offers a door-to-door service for people who cannot access local bus routes due to age or disability, people living in rural locations with limited or no access to local bus routes or those without access to a car.

You must be a member of ESACT to use this service.

We are a membership organisation, therefore groups/individuals are required to register with us before they can benefit from our services.
Our fleet of vehicles range from minibuses with seating capacity of 12 – 16 passengers some able to carry up to five wheelchair users. Many of our vehicles are fully accessible to accommodate wheelchair users and those that find steps difficult to use.

All drivers are trained to a nationally recognised standard – MiDAS (Minibus Driver Awareness Scheme) which is administered nationally by the Communtiy Transport Association UK (CTA) and endorsed by ROSPA (The Royal Society for the Prevention of Accidents) and also possess a Driver Certificate of Professional Competence (CPC) qualification aimed at improving road safety and helping to maintain high standards of driving.

We aim to achieve a good quality, friendly and flexible service and we encourage people to telephone or write in with complaints/grievances/suggestions, etc.

In conclusion, we are a Community Transport Organisation, which will co-ordinate and develop the use of our vehicles in order to bring greater mobility to people living in the East Cambs Area.


Serving as many eligible people as possible

Day Trips & Group Hire

We would like to offer our members outings to enjoy with friends and other members with a door to door service. This is a pre-bookable service operating throughout the East Cambs. You must be a member of ESACT to use this service.

In addition our mixed fleet of fully accessible minibuses are available by any not for profit body whose activities are concerned with social welfare, recreation, cultural or similar purposes.

East Cambs Connect

This is a flexible minibus service from Cambridgeshire County Council connecting all in the local community to places, people and services. A door to door service available to go anywhere in East Cambs between 7am and 7pm Monday to Friday. ESACT are proud to be the transport operators for this service.

Further details are available from the following link;

East Cambs Connect


MiDAS Training

We provide MIDAS Training, MIDAS stands for Minibus Driver Awareness Scheme and has been developed to promote and establish a single national standard for the assessment and training of minibus drivers. Our Trainer is able to assess and train minibus drivers, equipping them with the necessary skills to handle a minibus safely, legally and confidently, with the needs of passengers in mind.


Ely & Soham Association for Community Transport (ESACT) is a registered charity No - 1161583.